OUR 7 DAY RETURNS GUARANTEE
Our 7 day returns guarantee means that if for any reason you are unhappy with your purchase, and there has been no error on our part, you can return it to us in its original conditionwithin 7 days of the date you received the item and we will issue a full refund for the price you paid for the item. We will not refund the cost of delivery or other services provided to you in connection with your purchase.
Items returned between 7 and 30 days after delivery subject to the same conditions and at our discretion may also incur a 10% re-stocking fee.
HOW TO RETURN AN ITEM
Please follow the steps below to enable us to process your refund efficiently:
Please send us a note detailing the reason for return. This note must include your name, address details and telephone number.
Wrap the item securely in its original packaging (if any)
Send the package to the address below:
Returns Department, Adepta Engineering Ltd. Unit 8a, Estate Road No.1, South Humberside Industrial Estate, Grimsby, Lincolnshire, DN31 2TB
For your protection we recommend that you use a recorded-delivery service
For credit card purchases we will endeavour to credit your account the same day we receive the returned item/s. We will send you a receipt by post or email. For all other payments a refund will be issued by cheque – please allow 10 working days.